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How to make a Job Retention Scheme claim

By 16th April 2020

HMRC have now released information for employers about making a claim for The Job Retention Scheme.

How to claim

As you prepare to make a claim, please note:

  • the online claim service will be launched on GOV.UK on 20‌‌ April 2020 – please do not try to access it before this date as it won’t be available
  • the only way to make a claim is online – the service should be simple to use and any support you need available on GOV.UK; this will include help with calculating the amount you can claim
  • you can make the claim yourself even if you usually use an agent
  • claims will be paid within 6 working days; you should not contact us unless it is absolutely necessary – any queries should be directed to your agent, representative or our webchat service
  • HMRC cannot answer any queries from employees – they will need to raise these with you, as their employer, directly. 

Information you will need before you make a claim

In addition to the information in our previous article, you will need to have the following before 20‌‌ April 2020:

  • a Government Gateway (GG) ID and password – if you don’t already have a GG account, you can apply for one online, or by going to GOV.UK and searching for 'HMRC services: sign in or register'
  • be enrolled for PAYE online – if you aren’t registered yet, you can do so now, or by going to GOV.UK and searching for 'PAYE Online for employers'

You will need  the following information for each furloughed employee you will be claiming for:

  • National Insurance number.
  • Claim period and claim amount.
  • PAYE/employee number (optional).

If you have fewer than 100 furloughed staff – you will need to input information directly into the system for each employee

If you have 100 or more furloughed staff – you will need to upload a file with information for each employee; we will accept the following file types: .xls .xlsx .csv .ods.

If we already act for you on PAYE, we are able to make this claim on your behalf.

How to claim for JRS